How can we help?

We are located in Perth, which is also where all of our spices, rubs and seasonings are mixed and packaged.

If there is an issue with your order, please contact us to talk about it. We’re very reasonable and also very confident in the products we sell. Let the product descriptions guide your purchasing and you can’t go wrong. For more details, view our Returns and Refunds Policy here.

We do indeed, once you hit $79 on your order the shipping is covered.

We have the one flat fee for all shipping on orders under $79, which is $7.95.

If you’re in the Perth metro area, it will be 1-2 working days. Interstate and regional can take 5-10 days.

You can indeed. We ship using Sendle. Every customer is sent tracking details direct from Sendle, so you can start the countdown party for when your Big Dog Spices products will arrive at your doorstep.

We don’t offer express shipping, but the team at Sendle are very fast.

We accept payment via Mastercard, Visa, American Express, Google Pay, Apple Pay and PayPal. We may also consider trades. If you’d like to write us a song in exchange for some Big Tex, we’ll probably request your card details instead.

Ummm, because all our products are great. We’ve really tried to simplify the cooking experience. Throw your measuring spoons in the bin and just tip the flavour straight from the bag onto your meals. Can it get any easier?